Terms & Conditions

1. Terms & Conditions (Website-Ready)

Last updated: Nov 25

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Welcome to Happea Box. By placing an order on our website, you agree to the following Terms & Conditions.

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1. The Company

“Happea Box” (“we”, “us”, “our”) supplies personalised corporate gift boxes, snack boxes, and wellness boxes.

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2. Orders

• Orders are confirmed once payment is received.

• For personalised orders, designs will not proceed until you approve your logo/branding layout (where applicable).

• We reserve the right to refuse or cancel orders due to errors, unavailable stock, or suspected fraudulent activity.

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3. Personalised Items

• Personalised products are made specifically for you; therefore, they cannot be returned unless faulty or incorrectly printed.

• Colours may vary slightly from digital previews due to screen and printing differences.

 

4. Pricing & Payment

• All prices are in GBP (£).

• We reserve the right to update prices at any time without prior notice.

• Payment must be completed before production begins.

 

5. Shipping

• Delivery timeframes are estimates only.

• Delays caused by couriers (Royal Mail, DPD, etc.) are outside our control.

• Risk of loss passes to the customer once the parcel is handed to the courier.

 

6. Cancellations

• Non-personalised orders can be cancelled before dispatch.

• Personalised orders can only be cancelled before design or printing begins.

 

7. Returns & Refunds

Please refer to our full Refund & Returns Policy for details.

 

8. Data Protection

We handle all personal data in accordance with UK GDPR.
See our Privacy Policy for full details.

 

9. Limitation of Liability

We are not liable for:

• Delays caused by couriers

• Incorrect delivery information provided by the customer

• Allergic reactions to food items (ingredients are provided on packaging)

 

10. Contact

For queries: happeaboxx@gmail.com